The other day, at the call center, I was speaking to a woman who was the parent of a 16 year old girl. She said the girl had been acting out lately,…

The other day, at the call center, I was speaking to a woman who was the parent of a 16 year old girl. She said the girl had been acting out lately, saying she wanted to run away because she hated being at home. The mother I was speaking to was saying how at first, she tried to persuade the daughter how bad a decision running away would be, but lately, was tired of arguing with her. The mother said she now just told her daughter to go, and stop complaining. I talked to the mother about why she would say this to her daughter, and she said she was just too frustrated with her daughter. But as we talked about the effect her words might have on our daughter, she seemed to understand how it could have a negative effect to tell her daughter that she doesn’t care if she runs or not. The mother told me she’d try to avoid saying those types of things to her daughter, even though she was really tired of all her daughter’s yelling. I think this is a really concrete lesson of how frustration can be harmful, and how it’s important to take a breath and continue to do the right thing, even if it’s hard to do it. – Will