Sometimes youth and their parents/guardians get into a conflict that can’t be easily resolved. This can happen for a number of reasons. Maybe one…

Sometimes youth and their parents/guardians get into a conflict that can’t be easily resolved. This can happen for a number of reasons. Maybe one person isn’t really listening to what the other person is saying, or perhaps something happened between the two parties that is getting in the way of allowing a productive to discussion to occur.

When youth call into the NRS hotline and contact their parents, the crisis line worker can help mediate conflicts between them, if there are any. The crisis line worker, as a third party, tries to be as unbiased and objective as possible so that at least some of the conflict can be resolved. Note that they’re not supposed to take any side of an argument; their job is to help youth and their parents to solve their problems.

– Allyson

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