The other day, I was helping a teen who was calling NRS from a library. He had been stranded by a magazine sales crew. He had nowhere to stay for the…

The other day, I was helping a teen who was calling NRS from a library. He had been stranded by a magazine sales crew. He had nowhere to stay for the night, and he hadn’t eaten in a day. He was in a pretty large city, though, so I was able to find him a shelter that would give him a bed, as well as a meal. The problem was, the teen was new to the city, and had absolutely no idea where he was, or where he had to go to get to the shelter. Making matters worse, he had no money for transportation. Luckily, when he gave me the name of the library he was calling from, I looked it up, and found it was only 6 blocks from the shelter. The teen and I worked together to map his route, which was only a ten minute walk. After the teen hung up, I was really struck by how amazing it is to be able to access such in depth resources, and how simple things like Google Maps can be incredibly useful.

– Will

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