The National Runaway Safeline’s live chat service allows people looking for help to chat in real time with trained chat operators. Learn more here.

The goal of the National Runaway Safeline is to help in keeping youth safe by them find food, shelter, or transportation. Sometimes, though, people are blocked from contacting us because of various obstacles. Maybe someone can’t talk on the phone because they’re at a library, or they can’t risk having their parents hear them calling, or they aren’t ready to speak directly to another person about what’s going on. That’s why the National Runaway Switchboard’s new live chat service is important.

The service allows people looking for help to chat in real time with trained chat operators. NRS can still help find food and shelter for whoever needs it, but the live chat offers a new way of getting this help. The chat service, like our phone service, is 100% anonymous and confidential, and just as easy to access. If you go to NRS’ website, www.1800RUNAWAY.org, you can find the link in the upper right-hand corner. Help is just a few clicks away.
– Will

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  • Directioner

    I’m 14 and want to run away from home. Can I switch parents that I live with (they divorced nine years ago)? If the parent I live with doesn’t want me living with other parent can they stop the switch from happening?

  • 1800RUNAWAY

    Thank you for reading and contacting us. It sounds like you are in the middle of a rough time, especially since your parents are divorced. It must be hard to be stuck in the middle of an ongoing difficult situation.

    Since you are thinking about running away, here are some things to consider: how will you survive on the street? Where will you go for shelter or safety? Once you run away, what will be the next part of your plan?

    You could also consider resources close to you. Do you have any other adults, counselors, teachers, coaches that you could share your feelings with?

    We would be glad to help you to understand the issues around running away, or just be here to listen if you would like to explain your situation. We could also assist you with coming up with a plan for your next steps. You can reach us directly by calling our 24 hour hotline, 1-800-RUNAWAY (786-2929) or through our Live Chat which is open every day from 4:30p to 11:30p CST on our website, 1800RUNAWAY.org.

  • Ayanna

    will the police bother to track my cell phone ?

  • 1800RUNAWAY

    Hi, Ayanna. Thank you for reading our blog and posting your question. This is a great question, and the best way to get your answer is to contact our youth crisis call center. Our “liners” are here to listen and to help, and can direct you to resources in your area. You can call us at 1-800-RUNAWAY, or send us an email or use our chat function on our website 1800RUNAWAY.org. We hope to hear from you soon.

  • Laila

    How will i run away from home can you guy help me

  • 1800RUNAWAY

    Hi, Laila. Thank you for reading our blog and for contacting us. We are here to listen and to help. We are not sure what your exact situation is and what you are dealing with, but we are sure it is difficult for you. We can speak with you about your needs and help you create a plan of action for your next move, in order to keep you safe and off the streets. We ask that you please give us a call at 1-800-RUNAWAY, or send us an email or use our chat function on our website 1800RUNAWAY.org. We hope to hear from you soon.

  • Chelsea Prassinas

    I want to runaway,how do I,I want to kill myself, how do I runaway

  • Hi, Chelsea. Thank you for choosing to contact us. It sounds like you are dealing with a very difficult set of circumstances. We are here to listen and to help. We can listen to your story, help you create a plan of action that will keep you safe, and refer you to services in your area that can help. We ask that you please give us a call at 1-800-RUNAWAY, or send us an email or use our live chat on our website, 1800RUNAWAY.org.

  • Tina Ann Marie Szumanski

    How do turn a away in

  • Hi, Tina Ann. Thank you for contacting NRS. In order to best reply to your request, please give us more details on your question. We look forward to hearing from you.

  • Amanda R Lyles

    Hi my name is amanda n i got two kids. In imbtrying to find a way home i only. Got 24$ to my name. How do i get a free greyhound. Tickets. To het me n my kids home please. Help

  • Hi, Amanda. Thank you for your patience while waiting for a response. We are here to help. If you would like to try to arrange a ticket through our Home Free program, we ask that you please give us a call at 1-800-RUNAWAY. We hope to hear from you soon.

  • Tiffany

    Help, my mom has been panhandling to help get us in a motel each night and im not sure how long this will turn to dust.I left colorado cuz of assault on me and my child.im stuck in california with.no where to go hoping that tomorrow we wont have a place to sleep.my life has never been so punishing and struggling each day praying for hope.I live in san diego and always traveling from south 15 miles, to north of san diego.I can not find a program nor a person who knows how to help, yet ive heard of people gettin get assistance with a vehicle.we moved from houston before that where my cousin lives.my aunt helped pay to get us out here but abandoned us after 2 months.made us leave her home and left us literly homeless with my 4 year old and my mom..all that we want is a ride out of california.25 and homeless );

  • Hi, Tiffany. Thank you for finding us and for choosing to reach out. It sounds like you and your family have been going through a very difficult time. We are here to listen and to help.

    Our crisis services center is available 24-7 to listen to your concerns, help you to create a plan of action that will keep you and your family safe and off the street, as well as get you referrals to services in your area that can help. We ask that you please give us a call at 1-800-RUNAWAY, or send us an email or use our live chat function through our website, 1800RUNAWAY.org. We look forward to hearing from you.

  • Michaela Spear

    hello im 13 and i have a boyfriend thats 16 i live in minnesota and he lives in mississippi are parents wont let us be together and i was planning on running away from home to stay with him and his family. is that illegal?

  • Hi, Michaela. Thank you for reading our blog and for contacting us. It sounds like you have a difficult set of decisions to make. We are here to listen and to help. Our crisis services center is available at any time to listen to your needs, help you to create a plan of action that will keep you safe and off the street, as well as provide referrals to resources in your area that can help. We ask that you please give us a call at 1-800-RUNAWAY, or send us an email through our website, 1800RUNAWAY.org. We hope to hear from you soon.

  • hailee

    im 16 years old and have a baby on the way and i want to move out with my boyfriends family because my mom is not letting him see the baby that much when shes born .so is there a court order or something i can get that i can legally
    go there ?

  • Haven

    Hi there, I’m planning on running away from Michigan to Tennessee where my boyfriend is from. I’m 17 and he is 19. We met in Tennessee last year and he moved up to Michigan with me because my mom got a new job. In Michigan it is legal to runaway at the age of 17 and you can’t get in trouble for it. The police won’t even look for you. And in Tennessee running away is a misdemeanor and you would only get community service at age 17. My mom is not a resident of tennessee so this does not apply to her. My boyfriend is going down to Tennessee for three weeks to stay with his mom and work with his step dad making 14/hr. Then on a weekend three weeks from now he is taking a bus up here and getting his car with me and all of my things in it and we are taking off. I plan to leave a letter explaining everything to my mom and how the police can’t look for me. That I am running away legally and that I will be safe. My boyfriend already has an apartment lined up for us when he goes down there and I just got a job making 9.50/hr to save up money. We have all the furniture we woul need and his friends and family live right down the road from our future apartment. I also have a job lined up for when I move because I have a friend who has connections. I plan on finishing my senior year (which I’m currently in) when I turn 18 in April. I would take all online classes and finish within a month. (I work very fast with online classes, only takes me 4 hours to complete a full year class). Sorry to write a novel but I’ve planned this out to a T and I wanted an opinion on whether or not this was a good plan. I don’t do anything drastic unless I know I’ll be safe, others around me will be safe, and I’m not putting myself in a dangerous or sketchy situation. Please let me know your thoughts, thanks!!!

  • Hi, Hailee. Thank you for finding us. It sounds like you are in a complicated situation. We are here to help. Our crisis services center can best help you answer your questions and help you create a plan of action that will keep you safe and off the street. They can also provide referrals to services in your area that can help.

    We ask that you please give us a call at 1-800-RUNAWAY, or use our chat function or send us an email through our website, 1800RUNAWAY.org. Please call us at any time,

  • Hi, Haven. Thank you for checking in with us and sharing your plans before you took action.

    It sounds like you have put a lot time and thought into what you are planning. However, there are still risks when you decide to leave home. Our crisis services center can work with you to create a plan of action that will keep you safe and off the street. We can also connect you to services in your area that can help.

    To access this service, we ask that you give us a call at 1-800-RUNAWAY, or use our live chat function or send us an email through our website, 1800RUNAWAY.org. We hope to hear from you soon.

  • unknown

    Hi, i am 16 in the state of Florida and i want to get emancipated. I live with my mom, step dad, and little sister but my parents do not treat us equally. She is the child that gets away with everything. Yes, i understand that is how it usually goes, but its different. My parents hardly acknowledge me. People at school think i dont eat, but my mother calls me fat at home. She does not except my sexuality. She has drinking problems that she promised if we moved, she would fix but hasnt. There are so many examples to prove my point. In the end, she is my bully and she makes me want to take my own life. I am a human and i deserve to be treated like one. My girlfriend’s family has already offered to take me in but my parents have threatened to call the cops if i run away. I have a job and i have already applied for a second one. I know that i qualify to get emancipated but i dont know how or where to start. Please give me advice or anything you know that would help me with my situation. Thank you so much!

  • Hi, Unknown. Thank you finding our blog. It sounds like you are going through a very difficult time right now. We are here to listen and to help. We can work with you to develop a plan for your next move, as well as direct you to resources in your area that can help. We ask that you please give us a call at 1-800-RUNAWAY, or send us an email or use our live chat through our website, 1800RUNAWAY.org. We hope to hear from you soon.

  • Hi, Kierra. Thank you for reaching out to us, and we wish you a happy birthday!

    We are sorry to hear that you are going through a hard time right now. We are here to listen and to help. Our crisis services center is available 24-7 to listen to you and to help you create a plan for your next move. We will work with you to keep you safe and off the street.

    We ask that you please give us a call at 1-800-RUNAWAY, or use our live chat or send us an email through our website, 1800RUNAWAY.org. Please contact us at your earliest convenience.

  • Unknown

    Hi, I haven’t been living at home for almost 6 months due to problems at home. Can my parents still file a runaway report? My probation officer said they can’t make me come home either because they gave permission for me to stay somewhere else. I want to be 100% sure.

  • Saint_Henderson

    when do you guys open up the live chat I really need to speak to someone I can’t use the phone hotline or else I’ll get caught with my parents

  • Hi, Saint. Our chat will be available at 430pm CST today. You can also send us an email for immediate assistance at info@1800RUNAWAY.org.