The National Runaway Switchboard has been helping teens over the phone for decades now. But last spring, NRS branched out into a live chat service. In…

The National Runaway Switchboard has been helping teens over the phone for decades now. But last spring, NRS branched out into a live chat service. In addition to the bulletin board and email options, the live chat lets teens who might not want to call still get help. In recent months, the live chat has been growing in popularity. For teens who are ready to talk, but can’t or don’t want to do so over the phone, the live chat is a great way to speak to a real person who can address individual situations. Even though there’s a ton of helpful information on the web, a lot of times it doesn’t apply to specific scenarios, and it can be frustrating to keep reading the same advice when it isn’t relevant to you. The live chat combines the best features of the internet and the phone line – offering fast, convenient, and individual help. If you need to call, NRS is always waiting. But if you’re just not ready, you can try the live chat and still find a solution to your problem. Right now, the live chat runs from 4:30 pm to 11:30 pm Central Time, and can be accessed by going to http://www.1800runaway.org/ and pressing the box that says “Get Help Live Chat.”

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  • Kayla

    Hey, so i am kinda scared to call, but i still want help. i NEED out! i live at home with my 4 sisters and 1 brother. and my parents who fight all day long. My mom is gonna leave my dad in about 4 months, but he doesnt know yet. whenever he gets mad he yells and hits. and i cant deal with it anymore… i need to leave, but i dont know where to go 🙁 please help if possible

  • JKJ

    Kayla – It sounds like you’re in a tough spot. It certainly isn’t ok for your dad to be hitting you or anyone else. If you’re not ready to call, you can contact us via our live chat at http://www.1800RUNAWAY.org, or email us at info at 1800RUNAWAY.org.