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2012 NRS Call Statistics


 

View 2012 Area Code Breakdown

National Runaway Safeline Call Content Data Report
Calendar Year 2012

Data was collected on 17,141 crisis related connections (1,535 crisis chats and 15,606 crisis calls) to the National Runaway Safeline.

 

Youth Status at Time of Call
*Runaway 33%
Youth in crisis 32%
Contemplating running away 15%
*Homeless 13%
*Throwaway 6%
Suspected Missing 1%
Total 100%
**Youth on the street 52%
Youth is Former Ward of the State 2%
Youth is Ward of the State 2%
Reported Age Of Caller
12 and Under 2%
13 4%
14 7%
15 9%
16 13%
17 21%
18 15%
19 14%
20 11%
21 4%
Total 100%
Runaway History
Youth previously run (no) 61%
Youth previously run (yes) 39%
Total 100%
Means of Survival
Friends/relatives 73%
Shelter/Soup Kitchen 12%
Personal Funds 6%
Panhandling 3%
Employment 2%
Detention/Police 1%
Sex Industry 1%
Stealing <1%
Selling drugs <1%
Total 100%
Caller Relationship
Youth 60%
Parent 20%
Adult 7%
Relative 6%
Youth's Friend 4%
Agency 2%
Other 1%
Police/Probation Officer <1%
Total 100%
Time on the Streets Before Calling NRS
1-3 days 45%
4-7 days 8%
1-3 weeks 21%
1-2 months 12%
3-6 months 7%
over 6 months 7%
Total 100%
Caller Gender
Female 72%
Male 28%
Transgender <1%
Total 100%
Caller Race
White/Caucasian 40%
Black or African-American 32%
Hispanic or Latino 16%
Multi-Racial 6%
Not Provided 2%
Asian 2%
American Indian or Alaskan 1%
Native Hawaiian or Other 1%
Total 100%
Caller Obtained Toll Free Number From
Internet/NRS website 33%
Word of Mouth 17%
Social Service Agency 10%
Phone Book 6%
Previous Call 6%
Greyhound 4%
Covenant House 4%
School 3%
Police 3%
Ad (PSA) on Television 3%
Other 3%
NCMEC 2%
Directory Assistance/Operator 2%
NRS Promotional Materials 2%
Book 1%
National Safe Place 1%
Billboard <1%
Public Service Announcement <1%
Magazine <1%
Newspaper <1%
Stand Up For Kids <1%
Boys and Girls Club <1%
Total 100%
Problems Identified by Callers
Family Dynamics 29%
Peer/Social 10%
School/Education 8%
Mental Health 7%
Economics 7%
Transportation 7%
Alcohol/Drug Use 5%
Physical Abuse 5%
Youth Services 5%
Emotional/Verbal Abuse 4%
Judicial System 4%
Health 3%
Neglect 3%
Sexual Abuse/Assault 1%
GLBTQ 1%
Sexual Exploitation 1%
Total 100%
Whereabouts of Youth Who is the Subject
Home 36%
Friend 25%
Street/Pay Phone 14%
Relative 9%
Shelter 6%
Greyhound 3%
Recent Acquaintance 3%
School 2%
Police/Detention 2%
Work <1%
Pimp/Dealer <1%
Total 100%
Options Discussed with Youth
NRS services/Home Free 26%
Friend 13%
Alt Youth Housing (includes TLP) 13%
Family/Adults/Parents 12%
Police 8%
Social Services 5%
School Personnel 4%
Mental Health Services 4%
Self-Help Groups/Hotlines 3%
Legal Services 3%
Missing Children Hotline 2%
Child Abuse Reporting 2%
Social Worker 2%
Faith Based Services 1%
Health Professional 1%
United Way 1%
Total 100%
Unmet Needs
Shelter 85%
Health Care 9%
Inpatient Mental Health Services 3%
Outpatient Mental Health Services 2%
Inpatient Drug/Alcohol Treatment <1%
Outpatient Drug/Alcohol Treatment <1%
Total 100%
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