We are proud to announce our Volunteer of the Month for April, 2017: Dilyana Mitreva!


Let’s learn more about Dilyana and why she chooses to serve youth in crisis at NRS.

Tell us a fun fact about yourself. I love art. It helps me focus on the beautiful aspects of life. Also, I work with metals and make jewelry as a self-care.

NRS Youth Crisis Volunteer of the Month | April, 2017 | Dilyana Mitreva


How did you first get involved with NRS? I wanted to fill my free time with something purposeful and I started exploring different volunteer options. Then a friend of mine, who was a volunteer at NRS years ago, said that it will be a great fit for me. I agreed to give it a chance, and I loved it.

Why do you choose to keep coming back to volunteer? It is a place where you give and get at the same time. You help others, but you benefit from it in so many ways. NRS contributes to my personal growth.

Dilyana Mitreva is our youth crisis volunteer of the month for April, 2017 | National Runaway Safeline

What have you gained from your experience? I learned how real the struggle of young people is in our society. I learned the power of listening, the importance of making someone feel heard. This is a skill that I will take with me for the rest of my life.

Can you tell us about a call that stuck with you? After my first shift on the lines, I was so anxious that when I walked out the door I thought I’m going to faint. Even though I study psychology, I have never professionally helped people work through their issues. I guess, for a first time I realized the seriousness of human services and the huge responsibility that comes with providing them. It was overwhelming but a teaching moment.

Is there anything you would say to someone interested in volunteering? It is a friendly environment where I spend time with a group of committed individuals who work towards a common goal-servicing people in need.

Crisis Volunteer of the Month | April 2017 | Dilyana Mitreva | NRS

If you are interested in volunteering at NRS, email our volunteer coordinator Rebecca Bowlin at RBowlin@1800RUNAWAY.org.


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