By Riley Dean
“I came in with experience in sex trafficking and domestic violence, and I was really interested in working more with LGBTQ youth.”
Crisis services supervisor Riley Dean shares her thoughts on why she chooses to work at the National Runaway Safeline.
I’ve worked at the National Runaway Safeline since August of 2016. I decided to work here because I thought it was a great opportunity to work with a variety of populations and situations. I came in with experience in sex trafficking and domestic violence, and I was really interested in working more with LGBTQ youth.
One series of calls that inspired me was a runaway youth using our message service and our conference call service. The youth left home due to small disagreements with his mom and feeling overwhelmed by the fighting. He called in and sent a message to his mom saying that he wanted to come home and he was sorry for leaving. Mom then replied with a message saying that she was only concerned about his safety and he can come home anytime.
The youth called back and then I facilitated a conference call with the youth and his mom. During the conference call, they told each other that they loved each other and both parties were accountable for their mistakes. The youth was nearby at a friend’s house and returned home after that call.
This call, and those like it, utilizing the message service and conference call service in such a productive way to reunite this mother and son was pretty powerful to me.