How did you first get involved with NRS? I became involved in NRS after a coworker recommended it to me a few months after I had moved to Chicago. I wanted to volunteer with those in crisis and NRS presented the best opportunity to do so.
Why do you choose to keep coming back to work as a youth crisis volunteer?
What keeps me coming back is the sense of having a positive impact on peoples’ lives, as well as how a shift humbles me and puts my own problems in perspective. I always feel better after a shift.
What have you gained from your experience? I’ve learned how many awesome people are out there willing to help others; the number of callers who are looking out for another, as well as all the different liners volunteering is amazing.
Can you tell us about a call that stuck with you? A story that sticks with me is a youth who had called in wanting to help their friend who wanted to run away. We were the first resource they had gone to and they had no direction at all. Their friend seemed difficult to appease and at the end of the call the youth had gone from feeling like a 2 to being around an 8. Helping someone to go from clueless to in control was really gratifying.
Any last thoughts? To the liners, I just want to say you are all such awesome people and keep up the awesome work! Same to the supervisors! Your help has made things so much easier and gives us all confidence.