2020 Crisis Services & Prevention Report - Available Now! - National Runaway Safeline

National Runaway Safeline

2020 Crisis Services & Prevention Report – Available Now!

Learn more about the young people that NRS serves and their reasons for reaching out for help. The 2020 Crisis Services & Prevention Report is now available for download! Developed in collaboration with the Family & Youth Services Bureau and Chapin Hall at the University of Chicago, this report analyzes data provided voluntarily by youth when they reach out. In 2020, NRS collected records for 36,907 contacts from hotline calls, emails, chats, and forum posts involving youth age 21 and younger. 

Key findings from this report include:

  • In 2020, over 432,000 people visited the NRS forum, where they accessed valuable information, resources, and answers to questions;
  • Over two-thirds of youth were at home when connecting with NRS;
  • 41 percent of  youth subjects described being in a state of crisis at the time of contact; and
  • 323 Home Free tickets were issued in 2020.

Check out this great resource to learn more about these young people, where they’re coming from, and why they need our support.

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