The National Runaway Safeline is fun and rewarding place to work. There are regular company and team gatherings to encourage a tight knit and supportive workplace. In addition to standard holidays, Full-Time employees receive two floating holidays to be used at their discretion plus a generous PTO allotment that encourages a work/life balance. We currently operate under a flexible hybrid work environment (two days in office and three days remote). NRS offers a comprehensive package of Medical, Dental, Vision and Retirement benefits.
Join Our Team!
We’re currently seeking candidates for the following positions:
NRS seeks a dynamic, experienced Training Manager who is inspired by the opportunity to contribute to efforts to ensure that young people who are facing crisis, who have run away, or are experiencing homelessness are safe and off the streets. The Training Manager leads NRS’ robust 40+ hour Crisis Intervention and Let’s Talk Runaway Prevention Curriculum trainings and is responsible for the development, delivery and day-to-day management of the organization’s training and continuing education programs, ensuring that NRS is leading the way in applying best practices, quality services and support for young people experiencing crisis or homelessness.
The ideal candidate brings a high level of energy and innovation, thrives in a fast-paced environment, seeks to collaborate, and has demonstrated an unwavering commitment to youth in crisis, social justice and prevention. Flexibility, strong organizational skills, effective written and oral communication skills, and a nuanced understanding of NRS’ diverse and broad audiences will be key for success in this role. This position reports to the Chief Program Officer (CPO) and will be instrumental in integrating training, quality assurance and diversity, equity, inclusion and justice (DEIJ) principles into all aspects of NRS’ service delivery systems. This position is based in Chicago and operates under a hybrid work schedule.
Digital Media Coordinator
The Digital Media Coordinator is a critical member of NRS’ Engagement Team. They support strategic communication initiatives internally and externally and help build strong brand awareness for the organization.
The Digital Media Coordinator supports the development and management of content on the NRS website, informs strategy and creates content for digital media and blog posts, coordinates and implements National Runaway Prevention Month communication and engagement activities, and manages contact databases. Reporting to the Director of Communications and Marketing, the Digital Media Coordinator will work collaboratively with all levels of staff, NRS volunteers and the public at large. They serve as an ambassador for NRS, promoting the organization and its services and building awareness and relevance in the community.
Crisis Services Supervisor (CSS)
The Crisis Services Supervisor (CSS) serves as part of the Crisis Services team that provides trauma-informed, solution-focused crisis intervention, information, and referrals to young people that are facing crisis, have run away, or are experiencing homelessness via a crisis hotline and digital communication platforms (live chat, email and forum postings). The CSS reports to the Director of Crisis Services (DCS) and provides on-shift support within the Crisis Services Center for interns and volunteers with a strong focus on quality assurance. All Crisis Services team members complete a 40+ hour intensive crisis intervention training prior to handling crisis contacts. Several full-time and part-time positions are available across day, evening and overnight shifts, and may include weekend hours. As a 24/7 operation, some flexibility is also required to attend mandatory all-staff and team meetings that may fall outside of a regular weekly schedule. All positions are based in Chicago with the possibility of hybrid work schedules.
Respite Crisis Services Supervisor (CSS)
The Respite Crisis Services Supervisor (RCSS) serves as part of the Crisis Services team that provides trauma-informed, solution-focused crisis intervention, information, and referrals to young people that are facing crisis, have run away, or are experiencing homelessness via a crisis hotline and digital communication platforms (live chat, email and forum postings). Reporting to the Director of Crisis Services, the RCSS is a part-time position that serves as a back-up supervisor when permanent Crisis Services Supervisors are unavailable, providing on-shift support to Crisis Services interns and volunteers. A range of shifts are routinely available (day, evening, overnight): shifts open in advance and become available on short-term notice depending on the needs of the Crisis Services Center. The RCSS is required to work 8 hours or the equivalent of one full-time shift per month and attended quarterly Respite team meetings to retain employment status (exceptions considered on a case-by-case basis). All Crisis Services team members complete a 40+ hour intensive crisis intervention training prior to handling crisis contacts. Positions are primarily based in Chicago with remote conditions considered on a caseby- case basis.
The National Runaway Safeline offers internships for undergraduate and graduate students pursuing a career in a variety of fields, such as psychology, sociology, social work, counseling, human development, non-profit management, outreach and prevention. MSW candidates, especially, are encouraged to apply. Interns will gain experience in delivering direct crisis services and with projects related to training, outreach and prevention programs.
Email Stephanie Kiesling, skiesling@1800RUNAWAY.org, with any questions about the NRS Internship Program.
We are not currently accepting applications for Academic Year 2021 – 2022. Thank you for your interest!